Back to Case Studies
Healthcare • Patient Management

HealthPlus Patient Management System

How we streamlined operations for 200+ daily patients, reducing wait times by 50% and achieving 95% patient satisfaction with our comprehensive electronic health records system.

Client
HealthPlus Medical
Duration
5 months
Team Size
5 developers
Industry
Healthcare
HealthPlus Patient Management System

Project Results

50%
Wait Time Reduction
95%
Patient Satisfaction
30%
Revenue Increase

The Challenge

HealthPlus Medical Center was managing 200+ daily patients using paper records, leading to long wait times, lost files, and difficulty tracking patient history. Appointment scheduling was chaotic and billing was completely manual.

Key Problems:

  • Paper-based records causing 15% file loss rate
  • Average patient wait time of 90 minutes
  • Manual appointment booking leading to double bookings
  • Billing errors and delayed insurance claims

Business Impact:

  • Patient satisfaction dropping to 68%
  • Staff spending 70% of time on administrative tasks
  • Revenue loss due to billing inefficiencies

Our Solution

We developed a comprehensive patient management system with electronic health records, online appointment booking, automated billing, prescription management, and analytics dashboard. The system includes patient portal access and SMS notifications.

Core Features:

  • Complete electronic health records (EHR) system
  • Online appointment booking and scheduling
  • Automated billing and insurance processing
  • Digital prescription management

Technical Implementation:

  • Patient portal for appointment booking and records
  • SMS notifications for appointments and reminders
  • Analytics dashboard for clinic management
  • HIPAA-compliant data security and backup

Technology Stack

Next.jsExpress.jsPostgreSQLPrismaTailwind CSSVercelTwilioStripe

Results & Impact

Within 2 months of deployment, HealthPlus saw dramatic improvements in patient satisfaction, operational efficiency, and revenue. The system now processes 200+ patients daily seamlessly.

Operational Improvements:

  • 50% reduction in patient wait times
  • 95% patient satisfaction rating achieved
  • Zero file loss with digital records

Financial Impact:

  • 30% revenue increase through efficiency gains
  • 40% faster billing and insurance processing
  • 60% reduction in administrative time
"Our operations are now seamless. Patient records are instantly accessible, and our staff can focus on care rather than paperwork. The system handles 200+ patients daily without any issues, and our patient satisfaction has never been higher."
Dr. Grace Wanjiku
Operations Manager, HealthPlus Medical Center

Ready to Modernize Your Healthcare Practice?

See how we can help you streamline operations, improve patient satisfaction, and increase revenue with a custom healthcare management system.

Start Your Project Today